What is an Employee Assistance Program (EAP)?

Jan 29, 2025 | Employee Benefits

Employee Assistance Programs (EAPs) are voluntary, work-based programs offering free and confidential support to employees.

EAPs address a wide range of personal and work-related issues, including workplace difficulties, stress, grief, eating disorders, substance abuse, debt counseling, and mental health concerns.

They provide short-term counseling and assessments with experienced behavioral health professionals, self-help resources, online trainings for personal and professional growth, and referrals to specialized counselors and services. Employee assistance programs also offer guidance to managers on addressing employee challenges and improving workplace well-being. Sometimes, EAPs can also be utilized by a spouse, child, or other dependents.

Implementing employee resource programs demonstrates your company’s value for its team. Providing access to helpful resources, counselors, and coaches alleviates the pressure of juggling competing priorities and reduces workplace stress. This creates a more supportive and fulfilling work environment for all employees. Other key benefits of offering an employee assistance program include:

Decreased Absenteeism

When you offer a program to help employees reduce stress, improve their mental health, and manage time and responsibilities better, you likely will see a reduction in absenteeism, as employees will be better equipped to handle life events that arise.

Employee Retention

Good benefits play a critical role in attracting top talent and retaining your current workforce. In today’s job market, job seekers are not just focused on the dollar amount a company is offering; they want to see that a company values their overall well-being. Offering an EAP is a great way for a company to demonstrate this commitment.

Reduced Workers’ Comp Claims

If you are in an industry that requires employees to be at their best physically, offering an EAP can help reduce workplace accidents. Employees who are less stressed are less likely to make mistakes that could lead to a claim.

Overall, employee assistance programs are a great way to help improve workplace culture and show your employees you truly value their well-being. Contact GTM Insurance Agency today to talk about adding this benefit to your plan. Call us at 518-373-4111 or request a free quote.

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