Case Study – Michigan Nanny Solutions

Specialty Insurance Program for Nanny Agencies

“No one understood what my agency needed better than GTM.”

Background

Michigan Nanny Solutions has been placing professional nannies for families in West Michigan since March of 2013. They advocate for all nannies in Michigan by educating both employees and families on the roles, legalities, and best practices of being or hiring a nanny. Owner and Founder Jaynie Fawley had been looking for various insurance coverages for her agency, but found that other brokers didn’t understand how nanny agencies worked, and therefore offered policies that were too costly and didn’t provide the right coverage.

Finding a Solution

Michigan Nanny Solutions needed an insurance broker that:

  • Understood the business model of a nanny agency
  • Could offer the right coverages at an affordable rate
  • Could quickly provide insurance certificates when needed

A Better Way: Coverage from GTM Insurance Agency

GTM Insurance Agency met Michigan Nanny Solutions’ needs and more.

Jaynie needed general liability, professional liability, and sexual abuse and molestation (SAM) insurance coverages. After she began teaching babysitting training classes, she wanted to be able to produce insurance certificates for the class venues to show proof of liability coverage.

The Solution

In the spring of 2024, Jaynie received an email from GTM about the specialty insurance program for placement agencies. After speaking with Insurance Account Manager Joshua Rhodes, she obtained the three policies she needed for her agency.

“When I tried to find coverage in the past, other brokers had no idea how agencies worked,” says Fawley. “When I learned that GTM could provide business insurance, I thought, ‘Who understands nanny agencies better than GTM’?”

A specialized program for placement agencies

Nanny agencies are in a special position among employers. Not only do they employ their own staff, but they also place and can employ workers hired by families to work in the home on a temporary or permanent basis. They play an integral role in the household employment industry for families and their employees.

Some agency business models may be scrutinized — and even refused coverage — by their insurance provider if they employ temporary and interim care workers. Other local insurance firms may not understand the needs of a placement agency and will treat it as a typical business, which may leave the agency at risk and without proper coverage.

That’s why the GTM Insurance Agency developed a specialty program for nanny agencies.

“Joshua has made everything so easy,” Fawley says. “His quote for my three policies was a quarter of the cost of previous quotes.”

Exceptional service and support

Because the GTM Insurance Agency team understands the nanny agency business model, they are able to provide the customized policies that agencies need.

“The responsiveness when I need a certificate has been fantastic,” says Fawley. “They have given me exactly what I needed when I needed it.”

Conclusion

With GTM, Michigan Nanny Solutions received an assessment of their agency’s needs and a program designed around their number of employees, business structure, and other critical factors.

GTM partners with top national carriers and shopped policies to find the best coverage at the most competitive price.

“Moving forward, I trust GTM to find the right policies and coverage for my business,” says Fawley. “I recommend GTM to other agencies!”

 

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